Shipping policy
SHIPPING POLICY
At RETROKII!, we are committed to delivering your order as quickly and efficiently as possible.
Processing Time All orders are processed within 1–3 business days. Please note that orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery time is 6–9 business days worldwide after processing.
Total Delivery Time
The total estimated delivery time is 7–12 business days (processing + shipping).
Shipping Coverage
We currently ship worldwide.
Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to factors outside our control, such as:
Customs processing
- -Carrier delays
- - High demand periods
- - Weather or logistical disruptions RETROKIIis not responsible for delays once the order has been shipped.
Order Tracking
Once your order has been processed and shipped, you will receive a tracking number via email, allowing you to follow your package in real time.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
RETROKIIis not responsible for lost or stolen packages once they are marked as delivered by the carrier. If you experience any issues, please contact the shipping provider directly.
Contact Information If you have any questions regarding your order or shipping, feel free to contact us:
Email: help.zavik@hotmail.com
We’re here to help!